Your Blueprint for Growth and Innovation.

Applied Business Acumen

CHALLENGE

SOLUTION

IMPACT

CHALLENGE • SOLUTION • IMPACT •

  • Begin with the “WHY”

    The Challenge

    Global growth is often slowed by digital chaos. The lack of alignment across systems, data, and processes stifles innovation and drains resources. To achieve sustainable growth and maintain a competitive edge, a business must establish digital harmonization across three critical pillars:

    Financial & Operational Control

    Governance & AI Readiness

    IT Scalability for Global Growth

  • Then the “HOW”

    The Solution

    We turn complexity into a streamlined, scalable foundation through a human-centric approach:

    Design for Users First: Our process dives into Customer Journeys (CX) and the Employee Digital Experience (EX). By designing solutions for the people who use them every day, we minimize resistance to change and guarantee high user adoption.

  • To define the “WHAT”

    The Impact

    This focused action delivers an interoperable digital ecosystem—a foundation for continuous, profitable growth through:

    Operational Excellence

    Capacity for Innovation

    Sustainable Competitive Edge

PRIORITIZE people, because interactions fuel all success

Our Manifesto

MEASURE only what matters: demonstrable outcome and impact.
MASTER the response to change, and unlock true strength
— Applied Business Acumen

Validated client success stories

  • As a fast-moving, private equity-owned company, Diaverum's rapid global expansion was being held back by a decentralized and fragmented IT landscape.

    THE CHALLENGE

    Growth without Scale. To maximize efficiency and secure new markets, Diaverum needed to align its technology with its aggressive growth strategy. Its existing patchwork of disparate systems and local IT organizations couldn't handle the pace of expansion while maintaining the high compliance standards essential in the medical services industry.

    THE SOLUTION

    We championed a strategic transformation, architecting a new global IT organization and infrastructure from the ground up. By developing and deploying unified clinical and ERP platforms, we created a single, harmonized technology ecosystem. This centralized approach streamlined business processes and established the operational consistency needed to support rapid expansion.

    THE IMPACT

    Enabled Scalable, Secure Growth. The resulting digital harmonization provided a robust and resilient platform that delivered three key outcomes: • Accelerated Global Expansion: The business can now confidently and efficiently enter new markets. • Operational Efficiency: Processes are standardized and streamlined globally. • Fortified Integrity: The resilient foundation not only meets high compliance standards but also safeguards the company's reputation and reduces risk across all operations.

  • Every community is different, so why should every IKEA store look the same?

    THE CHALLENGE

    IKEA's one-size-fits-all product strategy was missing opportunities for growth. It led to lost sales when customers couldn't find what they wanted and wasted inventory on items no one in the local area needed.

    THE SOLUTION

    We deployed Optimal Product Mix Analytics—a predictive retail engine that acts like a hyper-local curator. It analyzes past trends, local demographics, and seasonal shifts to tailor the inventory of every single store.

    THE IMPACT

    Higher Loyalty & Sustainable Growth. Shoppers now enjoy a personalized and effortless experience, finding exactly what they need. Meanwhile, IKEA minimizes waste, maximizes sales, and builds a stronger, more profitable brand by only stocking what its local community loves.

  • In the fast-paced world of fashion, every week counts. The ability to bring the latest trends to customers at the speed of the market is the ultimate competitive advantage.

    THE CHALLENGE

    Outpacing the Trend Cycle. H&M needed to drastically cut its product development timeline—from a slow 30 weeks to just 15 weeks—to ensure maximum market relevance. Their existing production cycle was too slow, leading to missed sales opportunities and less agility in adapting to sudden shifts in consumer demand.

    THE SOLUTION

    We deployed AI as a core catalyst for change, applying rapid exploration to the production cycle. AI can instantly analyze vast amounts of data to pinpoint supply chain bottlenecks, predict disruptions, and identify the most efficient paths from design to delivery. The goal was to prove exactly where and how AI could shave weeks off the production schedule.

    THE IMPACT

    Accelerated Relevance & Operational Excellence. This AI-driven production system delivers a supply chain with previously unimaginable precision and agility, resulting in three key benefits: • Maximum Market Relevance: Products hit the shelves while trends are at their peak, significantly boosting sales and brand appeal. • Future-Proof Production: The new system adapts rapidly to market changes, ensuring H&M remains a leader in fast fashion. • Drastic Efficiency: AI-backed insights reduce waste and drive operational excellence across the entire supply chain.

  • To remain profitable and adaptable in a constantly changing global market, IKEA needed to simplify and strengthen its view of the future. Traditional forecasting methods were slow, labor-intensive, and struggled to keep pace with market volatility.

    THE CHALLENGE

    Forecasting Uncertainty. Relying on manual, traditional forecasting methods was hindering IKEA's goal to become faster, simpler, and smarter. The process was resource-intensive, lacked the necessary speed and accuracy, and led to uncertainty in planning inventory, staffing, and operational resources.

    THE SOLUTION

    We introduced a Predictive Co-Pilot—a next-generation forecasting system powered by Machine Learning. This isn't about replacing human expertise; it's about augmenting it. The AI sifts through a massive volume of complex data—from market trends and local events to social media sentiment—to generate forecasts with unprecedented speed and accuracy.

    THE IMPACT

    Elevated Planning & Strategic Savings. This intelligent forecasting partner provides a clearer, more confident view of the future, leading to three key benefits: • Elevated Confidence in Planning: Operations can be planned with a new level of confidence, minimizing risk and ensuring preparedness for market shifts. • Significant Resource Savings: Automation dramatically reduces manual work, freeing up employees to focus on higher-value, customer-centric activities. • Proactive Adaptability: Getting a clearer and faster view of the future ensures IKEA can proactively adapt strategies, maintaining profitability and resilience in an evolving global landscape.

  • In today's logistics landscape, the ability to adapt quickly is paramount. CEVA recognized that its traditional ways of working were creating unacceptable delays and hampering its ability to respond to market demands.

    THE CHALLENGE

    The "Slow-to-Market" Barrier. Traditional development and deployment processes were too slow, causing unacceptable delays in delivering business-critical tools. This lack of agility meant CEVA couldn't quickly arm its teams and customers with the latest technology, resulting in missed opportunities and high-cost, high-risk product launches.

    THE SOLUTION

    We launched the "Agile Excellency Team-Led" Revolution, transforming our development process. Our new model is characterized by dedicated, cross-functional teams and continuous feedback loops. By working in short, iterative cycles, we minimize waste and ensure solutions are designed directly for the user, making every delivery faster, more targeted, and more reliable.

    THE IMPACT

    Unprecedented Speed and Quality. The adoption of this new agile culture established a foundation for continuous improvement and innovation, delivering three key outcomes: • Faster Time-to-Market: Business-critical solutions are now deployed in weeks, not months, putting valuable tools into the hands of teams and customers with unprecedented speed. • Enhanced Stability and Quality: Continuous feedback loops allow issues to be identified and resolved early, resulting in more robust and reliable products. • Sustainable Innovation: We built a culture equipped not just to solve today's problems but to continuously adapt and lead in the face of tomorrow's logistics challenges.

  • In a rapidly shifting retail landscape, making the right long-term investments is critical. IKEA needed to move beyond intuition, ensuring that its strategic decisions—from new store formats to product lines—were grounded in data to guarantee sustained profitability.

    THE CHALLENGE

    High-Stakes Strategic Risk. Making massive investments in new store formats or product offerings based on traditional analysis carries significant financial risk. IKEA needed a method to confidently assess future opportunities, avoid costly mistakes, and ensure every strategic decision contributed to a strong, sustainable financial future.

    THE SOLUTION

    We implemented a "Future-Proof" AI Architect—a cutting-edge system designed to strategically model and simulate the business of tomorrow. This AI moves beyond simple prediction; it acts as a digital laboratory, testing the viability of new concepts against changing consumer behaviors, economic factors, and supply chain variables before a single dollar is invested.

    THE IMPACT

    Zero-Risk Investment & Accelerated Growth. This shift from intuition to data-backed simulation ensures profitability is built into the foundation of every major decision, delivering three powerful outcomes: • Reduced Risk & Waste: Decisions are no longer based on intuition. We confidently invest in the most promising opportunities while avoiding costly mistakes and missed chances. • Accelerated Innovation: We can quickly identify, assess, and prioritize new store formats and product offerings, giving us a significant edge in adapting to changing consumer behaviors. • A Secure Financial Future: By strategically designing the business for tomorrow, we ensure that IKEA's foundation remains strong and its growth is sustainable and highly profitable.

  • In a crowded retail landscape, simply selling products is not enough—success depends on building deep, enduring customer relationships. IKEA needed to move beyond traditional loyalty programs to truly understand and anticipate the behaviors of its highest-value customers.

    THE CHALLENGE

    Loyalty Gaps & Customer Churn. Relying on high-level data prevented IKEA from understanding the subtle reasons high-value customers became disengaged or left the brand. This lack of deep, anticipatory insight hampered efforts to build long-term loyalty and optimize the costly process of acquiring new customers.We implemented the

    THE SOLUTION

    "Mind-Reading" Customer Compass, an advanced analytics solution that acts as a strategic guide. By analyzing intricate layers of behavioral, transactional, and experiential data, this system provides insights that allow us to anticipate customer needs and potential dissatisfaction before they happen, transforming how we nurture relationships and tailor our offerings.

    THE IMPACT

    Unprecedented Loyalty & Experience Quality. This enhanced customer intelligence ensures every interaction is perfectly timed and personalized, resulting in three key outcomes: • Deepened Customer Relationships: We can confidently identify and nurture high-value customers, building stronger, more loyal relationships that drive repeat business and brand advocacy.Reduced Customer Churn: By understanding and addressing the reasons customers leave, we can intervene with targeted solutions, significantly improving retention and lifetime value. • First-Time Right Experiences: Insights are used to optimize every touchpoint, ensuring our offerings are perfectly aligned with expectations from the very start, leading to a truly unique and excellent experience.